You bought a Divoom smart display as a gift — a Times Gate for a friend's desk, a Times Frame for a family member's living room, or a Pixoo-64 for a gaming buddy. You want it to feel special when they open it, not frustrating. That means setting it up through the Divoom app beforehand so the first experience is magical, not technical.
This workflow walks you through every step — from downloading the app to preloading custom content and wrapping it up ready to go — so your gift arrives as a complete experience, not a project.
The goal: Set up the smart display on your phone, preload content that matches the recipient's style, then factory reset it so they can pair it to their own phone without losing the preloaded designs. They open the box, plug it in, and it already looks amazing.
Watch the official Divoom Pixoo-64 setup tutorial to see how easy it is to pair and customize your smart display through the app.
Step 1: Download the Official Divoom App
Start by downloading the official Divoom app from the Apple App Store (for iPhone) or Google Play Store (for Android). Make sure you are getting the official app — the one published by Divoom with the correct logo. Third-party apps with similar names are not supported and may fail to pair with your smart display.
If you need a complete walkthrough of the app download process, visit the Apple App Store or Google Play Store to download the official Divoom app.
Step 2: Pair the Smart Display to Your Phone
Unbox the smart display, plug it in, and power it on. Open the Divoom app and follow the pairing prompts:
- For Times Gate and Pixoo-64: These use Wi-Fi for setup. Make sure your phone is connected to a 2.4GHz network, then follow the in-app Wi-Fi setup flow.
- For Times Frame: This uses Bluetooth for primary pairing. Make sure Bluetooth is enabled on your phone and the device is in pairing mode.
Once paired, the smart display appears in your device list. You can now send content to it from the app.
Step 3: Preload Custom Content
This is where the gift becomes personal. While the device is paired to your phone, use the app to add content that the recipient will love:
- Upload photos: For Times Frame, upload family photos, vacation shots, or pictures of shared memories.
- Choose clock faces: Pick a clock style that matches the recipient's decor — modern, retro, or minimalist.
- Add community designs: Browse the community gallery for pixel art that fits their personality — gaming themes for gamers, nature scenes for calm spaces, or seasonal designs.
- Set up widgets: For Times Gate, add weather, calendar, and productivity widgets that the recipient will find useful.
Step 4: Factory Reset So the Recipient Can Connect
After preloading content, you need to factory reset the device so the recipient can pair it to their own phone. The good news: preloaded content that is saved directly on the device (such as uploaded photos and applied clock faces) often persists through a factory reset, or can be quickly restored by the recipient through the app.
- Perform a factory reset on the device — check the product manual for model-specific instructions.
- After reset, the device restarts with default settings but retains any onboard content that was applied.
- Include a note in the gift box: "Download the Divoom app from the App Store or Google Play, then open it and follow the pairing prompts."
Step 5: Presentation Tips
- Leave the device charged and ready — plug it in before wrapping so they can see the screen light up immediately.
- Include a small card with the app download link and a personal message.
- If you are gifting a Times Frame, preload a photo of the two of you as the default display.
Divoom Times Gate
The landscape pixel dashboard for desk setups, perfect for productivity-focused gift recipients.
Explore Times Gate
Divoom Times Frame
The smart digital photo frame that makes photo gifts feel personal and ever-changing.
Explore Times Frame
Divoom Pixoo-64
The large 64x64 pixel canvas that makes a bold gift statement for creators and gamers.
Explore Pixoo-64Frequently Asked Questions
Can I preload photos on a smart display before giving it as a gift?
Yes. Pair the device to your phone through the Divoom app, upload your photos, and apply them to the display. After a factory reset, preloaded content that was saved onboard often persists, or the recipient can restore it through the app.
Do I need to factory reset the device before giving it?
Yes. A factory reset removes your phone's pairing information so the recipient can connect their own device. The reset clears the connection data but typically retains onboard content like applied clock faces and uploaded photos.
What if the recipient does not have the Divoom app?
Include the official download links in the gift box or a note. The app is free on both the App Store and Google Play, and the recipient will need it to customize their smart display after receiving the gift.
Which smart display is best for a photo-focused gift?
Times Frame is the best choice for photo-focused gifts. Its high-resolution display and photo slideshow features make it ideal for family photos, vacation memories, and personal snapshots.
Should I charge the device before wrapping it?
Yes. Fully charge or plug in the device before wrapping so the screen lights up immediately when the recipient opens the box. A dark screen on first unboxing can feel disappointing.
The Gift That Keeps Delighting
A pre-set Divoom smart display is more than a gadget — it is an experience. When the recipient opens the box, plugs it in, and sees a personalized photo, clock face, or pixel design already glowing on the screen, they know this gift was thoughtful. The app workflow takes about 20 minutes on your end, and it makes the difference between handing someone a project and handing them a moment of joy.
