How to Check Divoom Firmware Version Before Updating

Where To Find Your Firmware Version in the Divoom App

The firmware version for every Divoom device is stored in the app's device settings, not on the device itself. Think of it like checking your phone's software version in Settings > About Phone — the information is there, but you need to know which menu to open. Here is the general path that works for all Divoom devices:

1. Open the official Divoom app on your phone (available on the Apple App Store or Google Play Store).
2. Make sure your Divoom device is powered on and connected to your phone over Bluetooth or Wi-Fi.
3. On the app's main device list, tap the device you want to check.
4. Look for the settings icon (a gear or cog symbol) in the device's control panel.
5. Navigate to the "About Device," "Device Info," or "Firmware" section.
6. Your current firmware version number will be displayed here, typically in a format like X.X.X (for example, a three-part version number).

If you don't see the firmware version immediately, check whether your app is up to date. Older app versions may display device settings differently or may not show firmware information at all. Updating the app from your phone's app store usually resolves this.

For a quick look at what the Divoom app interface looks like in action, watch this official Divoom video. It shows the kind of app-driven device control and customization that the firmware version menu lives alongside.

Device-Specific Differences in Firmware Display

While the general path above works for all Divoom devices, the exact menu layout and terminology differ between device families. Divoom's product lineup uses two different app interface styles, and knowing which one your device uses will save you time hunting through menus.

Times Gate and Times Frame

The Times Gate and Times Frame share a similar multi-screen or photo-frame interface in the app. Both devices have more complex settings panels because they support features like multi-widget layouts, photo sync, and data dashboard configurations. To find the firmware version on these devices:

• Open the device page in the app and tap the settings gear icon.
• Scroll down past the widget and display settings to find the "About" or "Device Info" section.
• The firmware version is listed alongside the device model name and serial number.

Because these devices have deeper menu hierarchies, the firmware section may require one or two extra taps to reach compared to the simpler pixel display devices. If you're on a Times Gate, you may also see a "System" sub-menu that contains the firmware info — don't skip past it.

Pixoo-64 and Ditoo Pro

The Pixoo-64 and the Ditoo Pro use a more streamlined pixel art interface in the app. Their settings panels are flatter and easier to navigate, which makes finding the firmware version slightly faster:

• Open the device page in the app.
• Tap the settings icon (usually in the top-right corner of the device control panel).
• Look for "Firmware Info" or "Firmware Version" near the top of the settings list.

On the Ditoo Pro, you may also see speaker-specific settings (volume, EQ, alarm) above the firmware section. Scroll past those to find the device information area. On the Pixoo-64, the firmware info is typically one of the first items in the settings panel, since the display has fewer audio-related settings to navigate through.

How To Read Your Firmware Version Number

Once you find the firmware version, you'll see a number like a three-part or four-part version string (for example, something formatted as X.X.X). Here is how to interpret it without getting lost in the digits:

• Major version (first number): A change in this number usually indicates a significant feature overhaul or a major system architecture change. These updates are rare and typically worth installing.
• Minor version (second number): This covers new features, widget additions, or meaningful improvements to existing functions. These updates are generally safe and recommended.
• Patch version (third number): Bug fixes, stability improvements, and small compatibility adjustments. These are the most common updates and usually low-risk.

The release date matters more than the version number itself. A firmware update released last month is more likely to address current bugs and compatibility issues than one from a year ago, regardless of the version numbers. If the Divoom app shows an available update alongside your current version, check the update notes to understand what has changed.

When Should You Update Your Divoom Firmware

Not every firmware update is urgent. Here is a practical framework for deciding whether to update now, later, or not at all:

Update now if:

• Your device is experiencing a specific bug that the update notes mention fixing.
• The update adds a feature you actually want to use (new widget types, improved connectivity, new display modes).
• Divoom support has specifically recommended a firmware update to resolve an issue you reported.

Wait and see if:

• Your device is running smoothly and you don't need any of the new features listed in the update notes.
• The update was just released in the last few days and other users haven't had time to report any issues.
• You're in the middle of an important project or event where a failed update would be disruptive.

Skip if:

• The update notes don't mention anything relevant to how you use your device, and your current setup is stable.
• You're planning to replace or gift the device soon.

The goal is not to always run the latest version — it is to make an informed decision based on what the update actually changes for your specific use case. For more detailed device-specific information, you can always check the official product manual library.

Before You Hit Update: A Pre-Update Checklist

If you have decided that updating is the right call, run through this checklist first to avoid common update failures:

1. Record your current firmware version. Write it down or take a screenshot. If something goes wrong during the update, you will need this information for support.
2. Charge your device. Make sure your Divoom device has at least 50% battery or is plugged into power. A firmware update that loses power midway can leave the device in an unresponsive state.
3. Keep your phone nearby and connected. The update transfers through your phone's connection to the device. Stay within Bluetooth range and do not close the Divoom app during the process.
4. Use a stable Wi-Fi network. For Wi-Fi connected devices like the Times Gate or Pixoo-64, make sure both your phone and device are on the same reliable network. Avoid public or guest Wi-Fi for firmware updates.
5. Back up custom pixel art. If you have custom designs saved to your device's local storage, consider saving them to the Divoom app's cloud library or your phone before updating. Firmware updates rarely erase custom art, but it is a good safety habit.
6. Don't interrupt the update. Once the update starts, let it complete fully. The device may restart, show a progress bar, or briefly go blank — this is normal. Do not unplug the device or force-close the app until the update confirms completion.

Frequently Asked Questions

How do I check my Divoom firmware version?

Open the Divoom app, tap your connected device, open the settings menu (gear icon), and navigate to "About Device," "Device Info," or "Firmware Info." Your current firmware version number is displayed there. The exact path varies slightly between device families (Times Gate/Times Frame versus Pixoo-64/Ditoo Pro).

Do I need to update my Divoom firmware?

Not always. If your device is working well and you don't need the new features in the update, you can safely skip it. Update when the changelog addresses a bug you are experiencing, adds a feature you want, or when Divoom support recommends it for your specific issue.

What happens if I update firmware on a fully working device?

In most cases, nothing bad happens — the update installs cleanly and your settings are preserved. Occasionally, an update may reset certain preferences or require you to re-pair the device. The risk is low, but keeping a record of your current firmware version gives you a fallback reference if anything unexpected occurs.

Can I check firmware version without the app?

No. Divoom devices do not display firmware version information on their own screens. The firmware version is only accessible through the Divoom app's device settings menu. If you don't have the app installed, you will need to download it from the App Store or Google Play to check your firmware.

Will updating firmware erase my pixel art?

Firmware updates typically preserve your custom pixel art and device settings. However, as a precaution, save any important custom designs to the Divoom app's cloud library or your phone's local storage before starting an update. This takes less than a minute and gives you peace of mind.

Why does my app not show a firmware version?

If the firmware section is missing from your device settings, update the Divoom app to the latest version from your phone's official app store. The firmware display feature was added in recent app updates and may not appear in older builds. If the issue persists after updating the app, try disconnecting and re-pairing your device.

Your Next Steps After Checking Your Firmware

Now that you know where to find your firmware version and how to decide whether an update is worth installing, you have a simple, repeatable process for keeping your Divoom device in good shape. Make it a habit to check your firmware version every few months, or whenever you notice your device behaving differently than usual.

If you are still shopping for a Divoom device, or want to add a second screen to your setup, you can explore the full lineup below. Each device works with the same Divoom app, so the firmware check process you just learned applies to every model in the family.

Divoom Times Gate

The multi-screen data dashboard for creators and data lovers who want real-time stats, clocks, and widgets on one futuristic display.

Explore Times Gate

Divoom Pixoo-64

The large 64x64 pixel canvas for artists, gamers, and anyone who wants pixel art as a room's main visual accent.

Explore Pixoo-64

Divoom Times Frame

The floating smart photo frame that turns any desk or shelf into a dynamic pixel art gallery with family photos and widgets.

Explore Times Frame

Divoom Ditoo Pro

The retro mini-PC styled Bluetooth speaker that pairs room-filling sound with a customizable pixel display and tactile controls.

Explore Ditoo Pro

You can also browse the full pixel display collection or the pixel art speakers collection to find the right fit for your space. And if you want to learn more about getting started with the Divoom app, check out our guide on setting up the Divoom app on iPhone and Android.