At Divoom, creativity is part of everything we build. Our products include pixel art speakers, smart pixel displays, digital photo frames, karaoke speakers, pixel art backpacks, and app-connected devices that help people create, display, and share visual ideas in everyday spaces.

This page explains how Divoom protects its own intellectual property, how we respect the rights of creators and third parties, and how you can contact us if you believe content, products, listings, images, trademarks, or other materials connected with Divoom may infringe your rights.

1. Divoom Brand and Product Intellectual Property

The Divoom name, logo, product names, product designs, packaging, website content, app interfaces, product images, videos, graphics, icons, manuals, software, firmware, and related brand materials are owned by Divoom or used by Divoom under permission.

This includes, but is not limited to, Divoom products and product families such as Ditoo-Pro, Pixoo, Pixoo-64, Times Gate, Times Frame, Timebox, Tiivoo, MiniToo, and other Divoom pixel art, speaker, display, karaoke, backpack, charger, and smart desk products.

You may not copy, reproduce, modify, sell, distribute, or use Divoom intellectual property in a way that may confuse customers, misrepresent a relationship with Divoom, or suggest that an unauthorized product, store, app, file, accessory, service, or campaign is officially approved by Divoom.

2. Pixel Art, Community Content, and User-Created Designs

The Divoom App and Divoom community are built for pixel art creation, sharing, and inspiration. Users may create, upload, display, or share pixel art, animations, photos, text, usernames, comments, and other creative content through Divoom services or related community features.

Divoom respects the rights of creators. If you create original pixel art, you should not upload or share content unless you have the rights or permission to do so. This includes artwork, characters, logos, music-related visuals, brand names, photographs, copyrighted images, or other protected materials owned by someone else.

If you submit content to Divoom services, campaigns, communities, or social media activities, you are responsible for making sure your content does not violate the intellectual property, privacy, publicity, or other rights of any third party.

3. Respect for Third-Party Rights

Divoom does not want its products, app, website, community, or marketing channels to be used for infringement. We may remove, restrict, disable, or review content that appears to violate intellectual property rights, platform rules, community standards, or applicable law.

Examples of content or activity that may be reviewed include:

• Uploading copyrighted artwork without permission
• Using another brand’s logo or character in a way that may cause confusion
• Selling unauthorized Divoom-branded products
• Copying Divoom product images, manuals, videos, or listings for an unrelated store
• Creating fake Divoom websites, apps, pages, accounts, or customer support channels
• Misrepresenting a product as official Divoom merchandise
• Using Divoom trademarks in paid ads, marketplace listings, domains, or social handles without permission

4. Reporting Intellectual Property Infringement

If you believe that material on a Divoom website, Divoom App feature, Divoom community area, marketplace listing, social media campaign, or related service infringes your copyright, trademark, design right, patent, or other intellectual property right, please contact Divoom Support through our Contact Us page.

To help us review your request, please include:

• Your full name and contact information
• A description of the intellectual property you believe has been infringed
• Proof that you own the rights or are authorized to act for the rights owner
• The exact URL, screenshot, product listing, username, post, image, or content location involved
• A clear explanation of why you believe the material is infringing
• A statement that the information you provide is accurate
• Any additional documents that may help us verify the claim

Incomplete reports may take longer to review. We may request more information before taking action.

5. Counterfeit Products and Unauthorized Sellers

Divoom works to protect customers from counterfeit products, misleading listings, fake support pages, and unauthorized use of Divoom branding.

If you find a website, marketplace listing, advertisement, social media account, or seller that appears to be using Divoom images, product names, logos, packaging, or brand identity in a misleading way, please report it to us with the relevant link and screenshots.

Buying from unauthorized or misleading sellers may affect product authenticity, warranty support, software compatibility, after-sales service, and customer protection.

6. Use of Divoom Brand Assets

You may refer to Divoom products in reviews, tutorials, setup guides, social posts, videos, and editorial content as long as your use is accurate, honest, and does not imply an official partnership, sponsorship, endorsement, or reseller relationship where none exists.

You may not use Divoom logos, product photos, app screenshots, packaging, website copy, product descriptions, or other brand assets for commercial purposes without permission, including in:

• Fake stores or duplicate product pages
• Unauthorized advertising campaigns
• Marketplace listings for non-Divoom products
• Apps, APK download pages, or software tools not provided by Divoom
• Domain names, account names, or social handles that may confuse customers
• Product packaging, manuals, warranty cards, or customer support materials

7. App, Software, and Firmware Protection

Divoom software, app interfaces, firmware, device connection flows, icons, graphics, and related digital materials are protected by intellectual property laws.

Do not reverse engineer, copy, redistribute, modify, sell, or create unauthorized versions of Divoom software, firmware, app packages, device files, or digital services. For normal setup and use, customers should download the official Divoom App from trusted app stores and avoid unverified third-party downloads.

8. How Divoom Handles Reports

After receiving a report, Divoom may review the submitted information, contact the reporting party, request additional evidence, remove or restrict access to content, contact the user or seller involved, or take other appropriate action.

Submitting a report does not guarantee that content will be removed. Divoom will review claims based on the information provided, the content involved, platform rules, applicable law, and the rights of all parties.

9. No Legal Advice

This page is provided for general information about Divoom’s intellectual property practices. It is not legal advice and does not replace Divoom’s Terms of Service, Privacy Policy, app rules, marketplace policies, or applicable law.

10. Contact

For intellectual property questions, infringement reports, counterfeit product concerns, or brand-use permission requests, please contact Divoom through the official Contact Us page on divoom.com.

We appreciate the creators, customers, artists, reviewers, and community members who help keep Divoom’s pixel art ecosystem original, respectful, and creative.