If your Divoom Pixoo-64 weather display shows the wrong city, an incorrect time zone, or stale data that won't refresh, you're not alone. These issues usually stem from how the Divoom app handles your phone's location permissions, time zone settings, or how the weather widget syncs data. Below you'll find direct fixes for each problem, no need to reset the entire device or reinstall the app.
Wrong City or Location on Weather Widget
The most common reason for a wrong city is that the Divoom app doesn't have the right location permission. The app uses your phone's GPS to determine your city, but if you denied location access during setup, or if the permission was later revoked, it may fall back to a default location—often Shenzhen, China (the company's headquarters).
Fix: On your phone, go to Settings > Apps > Divoom > Permissions. Make sure Location is set to "Allow all the time" or "While using the app". After granting permission, reopen the Divoom app and navigate to the weather widget. It should automatically update to your current city. If it still shows the wrong city, you can set it manually.
Set Weather Location Manually
In the Divoom app, tap the hamburger menu (bottom left), then tap "More" and scroll down to the "Weather" option. Tap it, then tap the settings gear icon. Look for "City" or "Location" and switch from "Auto" to "Manual". Enter your city name and select the correct match from the list. The display will update within a few seconds.
Incorrect Time Zone on the Weather Display
If the time shown on your Pixoo-64 weather clock is off (e.g., shows a different hour), the time zone likely needs to be adjusted. The Pixoo-64 gets its time from your phone's time zone via the app. If your phone is set to the correct time zone but the display still shows the wrong time, you need to push the setting to the device.
Fix: Ensure your phone's date and time are set to "Automatic" (using network-provided time). Then, in the Divoom app, go to Device Settings (gear icon next to your Pixoo-64) and find the "Time Zone" option. Select your correct time zone and tap "Apply" or "Sync". The display should update immediately. If it doesn't, try restarting the app and the Pixoo-64 (unplug and replug power).
Stale Weather Data or Widget Not Refreshing
Sometimes the weather icon or temperature stays the same for hours, even though the actual weather has changed. This typically happens when the widget’s refresh interval is too long, or the app loses its connection to the weather service.
Fix: In the weather widget settings (tap the widget on the app screen), look for a "Refresh Interval" option. Set it to a shorter time, like 30 minutes or 1 hour. You can force a refresh by tapping the weather widget in the app and selecting "Refresh Data" or by toggling the widget off and on again in the device's channel settings.
If your weather data is stuck on one icon (like always cloudy), it's often a sign that the app's weather API is failing to fetch new data.
If your Divoom weather widget stubbornly shows a city that is not yours, the most common culprit is the automatic location permission. On iOS, go to Settings > Privacy > Location Services > Divoom and change from "While Using" to "Always." On Android, ensure the app has precise location permission (not just approximate). After changing, force-close the app and reopen it. In that case, manually set the city in the app's weather settings as described in the existing guide.
Time zone issues on the Pixoo-64 often stem from the device not syncing with your phone's time zone after a time change (e.g., daylight saving). The Pixoo-64 does not have its own time zone setting; it relies on the Divoom app's time zone, which should match your phone's. To force a sync, open the Divoom app, go to the device settings, and tap "Sync Time" or "Refresh." If the weather display still shows the wrong time zone, try rebooting the Pixoo-64 by unplugging it for 10 seconds. As a last resort, you can temporarily change your phone's time zone to the desired one, sync, then change it back—though this is a workaround, not a permanent fix.
Stale weather data—where the display shows yesterday's forecast or temperatures that haven't changed for hours—usually indicates a refresh problem. The Divoom app refreshes weather data every 30 minutes by default, but this can be delayed if the app is not running in the background.
For persistent refresh failures, try changing the weather data source in the app (e.g., from OpenWeatherMap to AccuWeather, if available) as different providers may have different update frequencies. Note that free weather APIs often have update limits, so switching providers can sometimes yield fresher data.
| Issue | Cause | Fix | Notes |
|---|---|---|---|
| Wrong city | Location permission denied or auto mode incorrect | Enable location permission or set city manually | Manual mode bypasses GPS |
| Incorrect time zone | Time zone not synced from app | Set correct time zone in device settings and sync | Reboot device if needed |
| Stale weather data | Long refresh interval or connection lost | Shorten refresh interval, force refresh | Change data source if persistent |
Frequently Asked Questions
Why is my Divoom weather showing the wrong city?
The most likely cause is that the Divoom app does not have location permission on your phone. Go to your phone's Settings > Apps > Divoom > Permissions and enable Location. If you prefer a fixed city, switch the weather setting from Auto to Manual and enter your city.
How do I change the time zone on my Pixoo-64?
In the Divoom app, go to Device Settings for your Pixoo-64, then find the Time Zone option. Select your correct time zone and tap Apply. The display will update to the correct local time.
Why is the weather data not updating on my Divoom display?
Check the weather widget settings for Refresh Interval and set it to a shorter time (e.g., 30 minutes). Then force a refresh by tapping the widget and selecting Refresh Data.
If you've tried all the above steps and the weather is still incorrect, you may want to contact Divoom support with your product model, app version, and a brief description of the issue. In most cases, however, adjusting location permissions, time zone, or refresh interval resolves the problem.
Note: The Divoom Pixoo-64Ⅱ relies on the Divoom app for all weather data. If your phone's weather data is wrong, the display will show the same wrong data.
