Product Manual

  • Times Frame

  • Times Gate

  • Ditoo Pro

  • Pixoo 64

  • MiniToo

Tutorials

Tutorials

Tutorials

Tutorials

Tutorials

Got Questions?

Frequently Asked Questions

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Do you ship internationally?

Yes. Divoom ships worldwide, and shipping costs are calculated at checkout based on your destination.

How can I track my order?

Once your order ships, you will receive a tracking email. Tracking details may take up to 3 business days to update after the shipping label is created.

Can I return my order?

Yes. Divoom accepts returns, and you can submit a return request through your order page. If your return is approved, you will receive return instructions, and once the item is received back, your refund will be processed.

How do I contact support if I need help with my order?

You can reach Divoom support through the contact page or by email. If you entered the wrong shipping address, Divoom advises contacting support as soon as possible with your full name and correct address so the team can help update it.

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